HP customer service

[Travis398]

or lack thereof
http://shock.military.com/Shock/videos.do?displayContent=223186&page=1

[Mark Olson]

the guy should box it up and send it in for warranty repair 

[pdxfj]

Working in I.T. I can say it's very therapeutic to go out and shoot computer equipment.

[lawson]

Lets now put some Shoei Helmets on the firing range because their customer service concerns are right up there with HP.  Once they got your money they don't give a shit and its your problem.

[WestOzFJ]

the guy should box it up and send it in for warranty repair

Kinda reminds me of the story of a guy who buys a new car, rings the dealer's service department up a few days later, "ahhh that new car I bought from you, the engine won't start, I think it may have water in the carby, you better send a tow truck out".

Dealer: "okay then sir, why do you think it may be water in the carb and where's the car now?"

Owner: "well I was just driving along minding my own business crackin' another can which sprayed all over the inside of the windscreen, couldn't see where I was going and so I swerved off the road into the river".