Sometimes when I hit the button, I get nothing. I can always start it eventually. I am always in neutral.
My side stand switch is just there for looks, since it can't kill the engine. I think that's due to the rewiring of the Dyna 2000 ignition. Sometimes I pull the clutch lever a few times, and leave it pulled in.
Where do I start to troubleshoot?
Open and clean the switches, start, on/off etc... They may have not been cleaned since it was new. As a general rule, eliminate all the easy stuff first. Then work down the list of possible causes.